Welcome to Vapor City (“we”, “our”, or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, https://vaporcity.ae, and use our services.

1. Information We Collect

We may collect the following types of information when you interact with our website:

a. Personal Information

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely through bank transfer or cash on delivery)

b. Non-Personal Information

  • Browser type

  • Device type

  • IP address

  • Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders

  • Communicate with you about your orders or inquiries

  • Send marketing emails (you can opt out anytime)

  • Improve website functionality and user experience

  • Analyze website traffic using tools like Google Analytics

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your information with:

  • Trusted third-party service providers (e.g., payment processors for bank transfers, shipping companies)

  • Legal authorities when required by law

  • Marketing platforms (only with your consent)

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze site traffic, and personalize content. These tools may include Google Analytics. You can choose to disable cookies through your browser settings, but this may affect website functionality.

5. Age Restrictions

Our website is intended for adults aged 21 and over, as required by law for the sale of vape products in the UAE. We do not knowingly collect information from anyone under this age.

6. Security of Your Information

We implement reasonable security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights and Choices

As a customer in the UAE, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain data uses

  • Withdraw consent at any time (e.g., unsubscribe from emails)

To exercise these rights, please contact us at: info@vaporcity.ae

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted here, and the “Effective Date” will be updated accordingly.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Vapor City
Shop No 305, City Tower, Shaikh Zaid Road, Dubai, United Arab Emirates
Email: info@vaporcity.ae
Phone: +971588774026

Additional Notes:

  • Age Verification: Make sure you have systems in place to verify the age of customers before selling products on your site.

  • Cookies: If you’re using Google Analytics, it’s important to have a cookie consent banner pop up for users who visit the site.